Vision
Trusted Service ➔ Faster Insight ➔ Better Health
Mission
Provide information solutions that help NIH and HHS make biomedical discoveries and improve health.
Guiding Principles
CUSTOMER CENTERED
We design services, processes, and policies to meet current and future customer needs.
CONTINUOUS IMPROVEMENT
We use feedback, observations, and data to improve services.
ENTERPRISE SOLUTIONS
We work with NIH and HHS to achieve the best value for our services.
VIRTUAL + PHYSICAL
We provide virtual solutions and physical resources to meet customer needs.