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FAQs

Do I have to fill in the citation information on request forms manually? Is there somewhere I can enter a PMID number?

The NIH Library offers a method to pre-populate the document delivery order from with citation information. To use this feature to start your search in PubMed @ NIH. Look for the NIH Library Fulltext Plus button. This service will populate the request form from the PubMed citation. The same service is available in Web of Science, Embase, Scopus and Google Scholar.

Citations
PubMed
Writing and Publishing


Do I have to submit my manuscript to PubMed Central?

As noted on the NIH public access website, your peer-reviewed papers should be submitted to PubMed Central (PMC) immediately upon acceptance for publication by a journal. PMC will make these papers publicly available within 12 months of publication. The Policy applies to all peer-reviewed papers that you author or co-author as part of your NIH or NIH-funded duties, even if the corresponding author or other authors are not supported by NIH.

There are four methods to ensure that an applicable paper is submitted to PubMed Central (PMC) in compliance with the NIH Public Access Policy. Authors may use whichever method is most appropriate for them and consistent with their publishing agreement. Click on the method in the table below for details.

 

Method A
Journal deposits final published articles in PubMed Central without author involvement

Method B
Author asks publisher to deposit specific final published article in PMC

Method C
Author deposits final peer-reviewed manuscript in PMC via the NIHMS

Method D
Author completes submission of final peer-reviewed manuscript deposited by publisher in the NIHMS

Version of Paper Submitted

Final Published Article

Final Published Article

Final Peer-Reviewed Manuscript

Final Peer-Reviewed Manuscript

Task 1: Who starts the deposit process?

Publisher

Publisher

Author or designee, via NIHMS

Publisher

Task 2: Who approves paper for processing?

Publisher

Publisher

Author, via NIHMS

Author, via NIHMS

Task 3: Who approves paper for Pub Med Central display?

Publisher

Publisher

Author, via NIHMS

Author, via NIHMS

Participating journal/publisher

Method A Journals

Make arrangements with these publishers

Check publishing agreement

Check publishing agreement

Who is Responsible?

NIH Awardee

NIH Awardee

NIH Awardee

NIH Awardee

To cite papers, from acceptance for publication to 3 months post publication

PMCID or “PMC Journal- In Process”

PMCID or “PMC Journal- In Process”

PMCID or NIHMSID

PMCID or NIHMSID

To cite papers, 3 months post publication and beyond

PMCID

PMCID

PMCID

PMCID

PubMed
Writing and Publishing


EndNote Output Styles

The EndNote styles collection contains more than 4,500 bibliographic styles for a variety of disciplines. If you do not see the style you need, check the EndNote website.

If you find the journal style you need, download the file and save to the desktop.

  1. For windows: left click on the Start menu, click Explore, go to Program Files, click on EndNote, click on the Styles folder.
  2. Drag and drop the output style file from your desktop to the folder.

If you cannot find the output style you need from the EndNote website, you can alter an existing style to conform to your needs.

  1. From the Edit menu, choose Output Styles and select Open Style Manager.
  2. In the Style Manager, change the setting in the information panel (on the right- hand side) from Style Info to Style Preview. The preview of the selected style should now be displayed.
  3. Scroll through the list of available styles to see if you can find one that is similar to what you need.
  4. Once you have found a similar style, select it, and click the Edit button. The Style window opens.
  5. Choose Save As from the File menu, give this copy of the style a new name that corresponds to the name of the journal you want to use it for, and click Save. This will also keep the original style unchanged, in the event that you need to use it later.
  6. The new Style window remains open for you to edit as you need.
  7. There are many elements of the style that may be edited. For detailed information on specifics of editing styles refer to the EndNote Manual (via the Help button). As an example, you can edit the citations in the text from superscript numbers "1" to "author-year type". Click on Templates under the Citation heading to see the Citation panel. This template tells EndNote how to format the in-text citations. (The bibliography number corresponds to a numbered reference in a bibliography.) An author-year type of style would display as “(Author, Year)” in the citation template. You may change the template by deleting unwanted field names or punctuation, retyping the punctuation you want, and inserting new fields with the Insert Field button.

PDF version of EndNote Output Styles

EndNote/EndNote Online
Writing and Publishing


How can I find information to supplement an incomplete article citation?

You may verify citations easily using PubMed (for journals indexed in PubMed). For help using PubMed, go to http://www.ncbi.nlm.nih.gov/books/NBK3827/#pubmedhelp.Finding_a_citation_u.

Articles
Journals
PubMed


How can I get an article translated?

For more information about translation services, please visit our Translation Services page.

Services
Translations


How can I learn more about the Library?

Orientations to the services of the NIH Library are available upon request for NIH staff. Library orientations include a demonstration of the Library's Web site with special emphasis on the following resources:

  • Online full text journals
  • Databases, such as Web of Science and PubMed
  • Methods for electronically ordering documents
  • Full-text books, such as Harrison's Principles of Internal Medicine and Micromedex
  • The Library's Online Catalog
  • Web forms for requesting Library services

Participants will also be shown the shelving locations for materials such as:

  • Reference collection
  • Book collection
  • Current & older journals
  • Selected new journal issues
  • New books
  • Videos

All orientations begin at the Information Desk in the NIH Library, located on the first floor of Building 10. Orientations in Spanish or for large groups may be arranged by calling (301) 496-1080. Sign Language Interpreters and other reasonable accommodations will be provided. If you require such accommodations, please contact the NIH Library Information Desk at (301) 496-1080 five business days in advance. For TDD users/callers, please call the above number through the Federal Relay Service at 1 (800) 877-8339.

Request an Orientation

Classes and Events
Services


How can I obtain Library privileges?

The NIH Library is a biomedical research library whose collections and services are developed to support the programs of the National Institutes of Health (NIH) and selected U.S. Department of Health and Human Services (HHS) agences. Only NIH and HHS agency personnel may borrow books, use staff photocopiers, request computer searches, and receive other Library services for government related work. NIH & HHS ID badges/PIV cards are required to access services.

The 10-digit number on the back of your NIH ID badge (without the dashes) should be used to log onto the computers on the raised platform in the Library. Document delivery and interlibrary loans require a separate registration.

Policies
Services


How can I renew books I've checked out?

NIH Library books can be renewed for an additional four weeks, if there are no holds for the books. Checked out books may be renewed three times before the material must be returned to the NIH Library Information Desk. Renew NIH Library books online or call the Information Desk 301-496-1080. In the event you are forwarded to voicemail please leave your first and last names, telephone number, and the personal identifier number from the back of your NIH ID badge. The books will be renewed. If there are any problems, you will be notified.

Visit the Online Catalog. Use the "NIH Sign in" link in the top right to log in to your account. Then click on your name to use the "MY LIBRARY ACCOUNT" link to view your items to renew.

Books
eResources


How Can I Use One of The New Private Study Carrels?

We are no longer taking reservations for the carrels. The NIH Library has five private study carrels for individual use. NIH staff can use them on a first-come, first-served basis. These study spaces are unlocked and valuables should not be left unattended. Carrels have a desk, door, and WiFi.

The library has several other library workspaces located in the main reading room. Reservations are required for these workspaces. Visit the library workspaces page for more information and/or to reserve a workspace.

Bioinformatics
Facilities
Services
Technology/Software
Workspaces


How do I access the Library's electronic resources when I am off campus?

Whether at home or on the road, laptop or desktop, you can now use NIH Library electronic resources without using a VPN--all you need is your NIH login and password or PIV card. The remote access link will allow you access to all your favorite eBooks, databases, and journals. Once you have logged in, you will be taken directly back to the NIH Library website.

 

Facilities
Remote Access


How do I create EndNote Output styles (sample question)
EndNote/EndNote Online
Writing and Publishing


How do I register for a 3D printing orientation?

The orientations are listed on the library's website as they come up. We plan to hold one once a month in 2015. If they have problems registering, they can come to the class and add their name to the bottom of the sign in sheet.

3d Printing
Services
Technology/Software


How do I request a renewal?

Please email edelivery@nih.gov to request an ILL renewal 5 business days before the due date.

Books


How do I request articles from a PubMed search?

What is Loansome Doc?

Loansome Doc allows users to order full-text copies of articles via the NIH Library-Bldg 10, directly from MEDLINE, using PubMed. You must register to use this service. There is no charge for this service.

How can I register to order journal articles via PubMed with the Loansome Doc System?  

Fill out the NIH Library/Bldg 10 PubMed Document Delivery registration form. You must complete the form to obtain a Library Identifier (LIBID). The NIH Library will send you your LIBID within 2 business days of receiving the form, as well as instructions for completing your registration.

After I am Registered How Do I Place an Order for an Article in PubMed?

  • Search MEDLINE using PubMed.
  • Click on the box to the left of the reference that you want to order.
  • Click on the order button and enter the userid and password you created. Your requests will be processed by the Library staff and sent to you via e-mail or interoffice mail.
Citations
PubMed
Writing and Publishing
Order Materials


How do I request library materials (articles, books, etc.)?
  1. What is ILLiad?
  2. What is the preferred browser?
  3. Who can request an item?
  4. How do I create an ILLiad account to request materials?
  5. How do I submit a request for an item?
    • Manually using the ILLiad form
    • From a PubMed or other database search
    • As a single PMID request
  6. How do I request a book, book chapter, conference paper, patent, report, or thesis?
  7. I received an email telling me that my item is available. How do I access it?
  8. What does the date in the "Expires" column mean?
  9. How can I change my password?
  10. How can I cancel a request?
  11. How can I edit a request?
  12. Who can I contact with a question or problem with requesting materials?

What is ILLiad?

If you need an article, book, or other item that is not available in the NIH Library’s collection, the Library can get it for you through our online request system, ILLiad. You must have an ILLiad account to request materials.

The NIH Library provides access to a premier collection of scholarly resources to support research at NIH and HHS, including thousands of journals and eBooks. The NIH Library collection is used extensively but there are times when the trail of research leads to an article, book, report, or other item that is not available from our collection. In those cases, the Library leverages a global network of connections and agreements to find and obtain many of these items for you at no additional cost.

What is the preferred browser?

ILLiad works best with Google Chrome and Mozilla Firefox. ILLiad does work with Internet Explorer, but when using Explorer you may experience issues viewing PDFs for filled requests.

Who can request materials?

All NIH and CMS employees may request materials from the NIH Library. The service is also available to personnel from the following select HHS agencies:

  • Administration for Children & Families (ACF)
  • Administration for Community Living (ACL)
  • Agency for Healthcare Research & Quality (AHRQ)
  • Health Resources & Services Administration (HRSA)
  • Indian Health Service (IHS), Office of the Secretary (OS)
  • Program Support Center (PSC)
  • Substance Abuse & Mental Health Services Administration (SAMHSA)

You must create an ILLiad account, which requires the use of your NIH, CMS, or HHS email address and your ID number, which is located on the back of your PIV card.

How do I create an ILLiad account to request materials?

ILLiad is available from the NIH Library website under Services. Click on Order an Article, Book or Document. It can also be accessed directly: https://nih.illiad.oclc.org/illiad/ or from a database search result screen through the NIH Library Go button.

From the NIH Library website

  1. Select the Services menu and click on Order an Article, Book or Document under the Get Help column.
  2. From the ILLiad login page, click on the link First Time Users click here to the right of the grey Logon to ILLiad button.


  3. Fill out the registration form. We recommend you use your NIH or HHS email address for the username, and then set a password of your choice.

    Use your NIH, CMS, or HHS office mailing address and telephone number.

    If you are not on the NIH main campus, select Mail to Address for the Preferred Loan Delivery Methodoption.

From a PubMed or database search

If you have conducted a database search, you may see the NIH Library Go icon, which will link you to the full-text of the article if it is owned by the NIH Library. If the Library does not own the article and you want to request it, you will need an ILLiad account.

  1. From the database article page, click on the blue NIH Library Go button.
  2. At the next screen, if the NIH Library does not have a subscription to the journal, you will have the option to request the item through document delivery.
  3. Click the blue button Request this item from the NIH Library.
  4. If you already have an ILLiad account, log in using your username and password. If you do not have an ILLiad account, go to How do I create an ILLiad account to request materials? and follow the directions from there.

5. How do I submit a request for an item?

You may submit requests directly from the ILLiad login form. You may also submit requests from a PubMed @ NIH search or from another database search, via the NIH Library Go button.

If you submit the request via a database search, citation information will be automatically populated into the request form. However, you must already have an ILLiad account in order to request the item.

Manually using the ILLiad form

  1. Log into your ILLiad account. If you forgot your password, click on the Forgot Password? link to reset it.
  2. From the main screen, select the most appropriate option listed under New Request on the left side of the screen.
  3. Type in the citation information for the item you need. Please be as complete as possible.

From a PubMed or other database search

If you access PubMed (PubMed @ NIH) or one of the other NIH Library databases (e.g., Scopus, Web of Science, Embase, etc.) every record in PubMed and many of those in the other NIH Library-subscribed databases will show the blue NIH Library Go button to indicate the item is either available through the Library or, if it is not available, can be requested via ILLiad.

  1. Click on the blue NIH Library Go button. You will be directed to the full-text article if the Library subscribes to the journal. If the Library does not have access to the full-text, click the blue Request this item through Document Delivery button to request the article through the ILLiad system. 
  2. Log into your ILLiad account. Your username is your NIH or HHS email address. If you forgot your password, click on the Forgot Password? link to reset it.
  3. Once you’ve logged in, the form should be pre-populated with the article information. Confirm the information is correct and then click Submit request.

Single PMID request

If you have a PubMed ID number (PMID) for your request, you can use it to submit your request rather than entering the item information in full.

  1. Identify the PMID, which is located below the abstract on every PubMed record.
  2. Enter the PMID in the top box. You can only enter one PMID at a time.
  3. Select the remaining preferences and submit your request.

How do I request a book, book chapter, conference paper, patent, report, or thesis?

  1. If you already have an ILLiad account, log in using your username and password. If you do not have an ILLiad account, go to How do I create an ILLiad account to request materials? and follow the directions from there.
  2. After logging in to your ILLiad account, under New Request, select the type of item you want to request (Book, Book Chapter, Conference Paper, Patent, Report, or Thesis).
  3. Complete the Item Information form with as much detail as possible. You can add additional details or a hyperlink to a webpage in the Notes section to assist with locating the item.
  4. Click Submit Request.

I received an email telling me that my item is available. How do I find it?

  1. Log in to your ILLiad account.
  2. Under View, in the left-hand column, click on Available Articles to view your requests.
  3. From the Available Articlesscreen, you will see the record for each available item requested.
  4. Click on the View link (PDF icon) to access the PDF file of the item requested. You can then download the PDF to your computer or print the file.
  5. If you cannot access the PDF, go to the main ILLiad page. Under View, in the left-hand column, click on All Requests. Open the relevant transaction number. If the article is available, the link to the PDF should appear at the top of the transaction number page.

What does the date in the "Expires" column mean?

Materials are available in your account for 90 days from the date of posting. You may view and save your items at any time during those 90 days. After 90 days have passed, items are deleted from your account, on the “expires” date.

How can I change my password?

  1. Log in to your ILLiad account.
  2. Under Tools,in the left-hand column, select Change Password and follow the directions
  3. You need to know your current password to change it. If you forgot your password, click on the Forgot Password? link from the main ILLiad login screen to reset it.

How can I cancel a request?

  1. Log in to your ILLiad account. The main screen will display your Outstanding Requests.
  2. For the article you want to cancel, click on the link located in the Transaction column. The record for that article will open.
  3. Click on the Cancel Requestlink at the top of the record. Your request will be cancelled and removed from your list of Outstanding Requests.

How can I edit a request?

  1. Log in to your ILLiad account. The main screen will display your Outstanding Requests.
  2. Click on the link for the article you want to edit located in the Transaction column. The record for that article will open.
  3. Click on the Edit Requestlink at the top of the record. Add or update the information and click Submit Request.

Who can I contact with a question or problem with requesting materials?

Contact the NIH Library Information Desk at 301-496-1080 or edelivery@nih.gov during our normal business hours, Monday–Thursday, 7:45am–8:00pm; Friday, 7:45am–6:00pm; and Saturday–Sunday, 1:00–5:00pm.

Books
eResources
Order Materials


How do I schedule time on the 3d printers?

The 3D Printing Service is a self-service and first come first served.

3d Printing
Services
Technology/Software


How do I search for literature in specific subjects such as AIDS, Bioethics, alternative medicine, toxicology or cancer?

The National Library of Medicine produces many databases which are devoted to specific subject areas. Many of these files can now be accessed within their web-based search interface called PubMed®. These are available on the Limits screen on the Subset pull-down menu, unless otherwise noted. Subsets of PubMed include AIDS, Bioethics, Complementary Medicine, Toxicology and Cancer.

  • The AIDS subset includes citations to AIDS/HIV literature covering research, clinical aspects and health policy issues.
  • The Complementary Medicine subset will retrieve literature on complementary and alternative medicines.
  • The Toxicology subset covers toxicological, pharmacological, biochemical and physiological effects of drugs and other chemicals.
  • The Bioethics subset covers the literature of ethics and related public policy issues in healthcare and biomedical research.
  • The Cancer subset uses a strategy with terms from the Neoplasms and related branches of MeSH, cancer-related text words, and MEDLINE journal titles. It was created jointly by NLM and the National Cancer Institute to facilitate searching for subjects in all areas of cancer, ranging from clinical care to basic research. For additional cancer information try searching cancer.gov, the National Cancer Institutes' web site which includes a variety of information sources for cancer related information. Included in cancer.gov is PDQ®, a comprehensive cancer database, including summaries on cancer treatment, screening, prevention and supportive care.

You may also schedule a personal tutorial with an NIH Librarian to learn how to search these databases more effectively.

If you prefer not to perform a search yourself, you may submit a search request to the NIH Library.

Searching


How do you get colors or can you have more than one color?

The Replicator 2 has one extruder, one color. We change the rolls of filament at the back to change colors. If you prefer a different color, we can change it, or if we don’t have the desired color, they can bring their own filament and we will put it on. The Replicator 2x has two extruders and can use 2 colors.

3d Printing
Services
Technology/Software


How do you get print jobs on the Library's 3D printers?

Print jobs are saved on an SD card less than 2 GB. If the card is bigger the machine can’t read it. Place the card in the reader and select the print from Build from SD card. If you do not have an 2 GB SD card, you can borrow one for up to 3 days from the Information Desk.

3d Printing
Services
Technology/Software


How high is the resolution on the 3D printers?

The highest resolution is .1mm. It takes significantly longer to print high resolution and Standard resolution is recommended for most jobs - .2mm.

3d Printing
Services
Technology/Software


How long does it take to print on the 3D printer?

Average print times are 8-12 hours. Prints running more than 30 hrs are not recommended.

3d Printing
Services
Technology/Software


How long has the printer been available in the Library?

The Makerbot Replicator printers have been in the Library since 2014 and the uPrint SE Plus was implemented in 2016.

3d Printing
Facilities
Services
Technology/Software


How many print jobs have been done on the Library's printers?

At the end of 2014 the library had printed 174 unique prints.

3d Printing
Facilities
Services
Technology/Software


How much did the Library's printers cost?

The Makerbots we have were about $2,000.

3d Printing
Facilities
Services
Technology/Software


Is it expensive to print?

No, a roll of filament runs about $48 and you can produce 9-10 prints, depending on the size of the jobs. This service is free to NIH staff.

3d Printing
Facilities
Services
Technology/Software


Popular Science eBooks and Audiobooks Available through OverDrive

Interested in popular science titles? Look no further. Through the NIH Library, you can now instantly borrow popular science eBooks and audiobooks through OverDrive to read on your device or Kindle. You can even download content for offline usage. OverDrive is compatible with all smart phones, tablets, computers, and eReaders.

Visit https://nihlibrary.overdrive.com to view the titles that are now available through the NIH Library. You can check out items, read or listen to them on your device or computer, place holds, and even recommend new content.

PLEASE NOTE: You will need your NIH PIV card or NIH username and password.

New to OverDrive?

You can install the free OverDrive app to borrow and enjoy digital titles from the NIH Library on your tablet or smart phone. OverDrive is also available via all web browsers, including computers (Windows and Mac). 

  1. Visit your device’s app store to install the app on your device or go to http://app.overdrive.com for more on how to find the app and get started. Once installed, open the OverDrive app on your device. 
      - If accessing the collection via a web browser, you can access the collection at https://nihlibrary.overdrive.com. You will not need to go through steps 2 and 3 when accessing the collection through a browser. 
  2. The initial screen allows you to set up an OverDrive account (not required), sign in with an existing account, or simply continue without setting up an account. 
  3. At the first main screen, click on "Add a library" then search for and select National Institutes of Health Library. This should open the main browsing screen for the NIH Library collection.
  4. Browse the collection or search for your next great read.
  5. To borrow or place a hold on a title, you’ll need a valid NIH username and password to verify your NIH affiliation in the apps (if you can't remember your NIH password, you can reset it at https://iforgotmypassword.nih.gov/). If you are accessing OverDrive through your computer, you can use your NIH PIV card or your NIH username and password to authenticate. 
  6. Borrowed titles will appear on your Loans page on the library’s OverDrive website. From here, you can:
    -  Download titles to the Bookshelf in the OverDrive app to read anytime, anywhere.
    -  Read or Listen to some titles directly in your web browser without downloading.
    -  Send Kindle Books (U.S. only) to your Kindle device or Kindle reading app.

You can find more detailed information on OverDrive and learn more about how to get started at https://help.overdrive.com/customer/en/portal/articles/1481729-getting-s....

For more information about the NIH Library's OverDrive collection, contact Lisa Scanlon at Lisa.Scanlon@nih.gov or 301-451-5863.

Books
eResources


Reference Manager Output Style

The Reference Manager styles collection contains more than 1,300 bibliographic styles for a variety of disciplines. If you do not see the style you need, check the Reference Manager website.

If you cannot find the output style you need from the RefMan website, you can alter an existing style to conform to your needs.

Find a Similar Style to the One You Need

  1. Open Reference Manager.
  2. From the Tools menu, choose Bibliography and then Open Output Style.
  3. Scroll through the list of styles.
  4. Click on a style. The reference format for that style will be previewed below.
  5. Select (highlight) a style and click on Open and the Style window will open.

Save the Style and Then Make Changes to It

  1. From the file menu, select File and then Save As.
  2. Give this style copy a new name and save it. The new style will remain open for changes.

Make Changes to the Style

  1. Select the In-Text Reference tab.
    • Under Reference Type, select Generic, then, in the Definitions box, make changes, if any, to the fields.
  2. Select the Bibliography tab.
    • Under Reference Type, select the type of reference you wish to make changes to, for example: journal, or book, or electronic citation.
    • For each reference type, change the fields as needed.
  3. Save the changes: from the file menu select File, then Save As.

PDF of Reference Manager Output Styles

Citations


Translations

 

What is your turnaround?

Turnarounds are based on the complexity and length of the document, as well as the availability the translator. For in-house translations, turnarounds are estimated according to the translator´s workload.

Do you accept printed copies of documents?

No. For security reasons, the Translations Office no longer takes printed originals or photocopies of any document. Legible and clear electronic copies of the documents to be translated should be submitted to the Translations Office via e-mail, or Outlook encryption/SEFT (for documents containing personally identifiable information). Once the Translations Request Form has been completed, you will be contacted with instructions on how to submit your document(s).

How are translation requests prioritized?

The Translations Office receives a high volume of requests throughout the year in a variety of language combinations. The two staff translators try to keep up with demand, but frequently requests for translations need to be contracted out at a cost to the requestor if a quick turnaround is required. Moreover, a contracted translation is less likely to be subject to delays since agencies typically employ multiple translators.

In-house translations may be subject to delays, so they are prioritized as follows:

  1. Medical record translations (test results, pathology reports, SOAP reports, referral letters, notifications to patients, etc.) and translations of personal documents (passports, driver’s licenses, diplomas, etc.)
  2. Translations of protocol consent updates (small modifications/additions/deletions to an already-translated document)
  3. Patient document translations related to research studies (questionnaires, scripts, instructions, directions, etc.)
  4. Protocol consent translations (new documents that have not been translated before)
  5. Translations of short documents for patient education (fact sheets, summaries, web page information, etc.)
  6. Translations of scientific articles and book chapters

What is your policy for the translation of patient records?

Referring physicians of international patients should provide an English translation of their records. In cases where translation is not feasible, a clearly typed summary in the foreign language (typically, 3-5 pages) containing pertinent information about the case should be submitted. Any other records should have relevant, non-redundant, circumscribed, and clearly typed and displayed content.

Do you translate all types of documents?

Due to time constraints and limited resources, it is usually not possible for the in-house translators to accept the following requests, although contracting them out through the Translations Office is possible:

  • translation of entire web sites;
  • translation projects that involve constant updating;
  • translation projects that, due to their length and complexity, involve a dedicated service for a particular client;
  • translation projects for agencies or entities beyond the mission purview.

Do you translate foreign driver´s licenses?

Yes. We translate foreign driver´s licenses; however, our translations are not accepted by the Maryland Motor Vehicle Administration (MVA). Please refer to the following web page for detailed information about approved translators by the Maryland MVA: http://www.mva.maryland.gov/drivers/apply/translation-providers.htm

Do you do audio transcriptions?

We do not offer audio transcriptions in house, but this service can be contracted out through the Translations Office and the cost passed to the client´s IC.

How much does a translation cost?

Translations are generally priced by word count and the cost may range between $0.14 and $0.34 per word, depending on the language combination (languages of lower diffusion tend to be more costly), the topic and complexity of the document, and the desired turnaround. In the cases of documents of one page or less, a minimum fee is applied, which may vary depending on the language combination. Extra charges may include formatting, shipping, rush fees, notarizations, etc.

Can I pay for a document directly without using my IC’s Common Account Number (CAN)?

No. We are unable to receive direct payments for contracted translations. In order to contract out a translation, a CAN and the name of the approving official are required.

Will I be charged for requesting a translation quote?

Quotes are free of charge. Clients are not charged until they have provided their written authorization agreeing with the proposed cost and turnaround.

What is the difference between translation and interpreting?

Translation refers to written materials and interpreting refers to spoken language. We only offer translation services.

What is a certification of accuracy?

A certification of accuracy verifies that the translations is true, accurate, complete, and correct and that it was performed to the best of the translator´s ability. It contains the contact information and signature of the translator.

Can in-house translators certify an existing translation?

If the document is translated from or into any of the language combinations covered in house, the staff translators can perform a side-by-side comparison of the original document and its translation to be able to certify that it was competently reviewed. If the document is translated from or into any other language combination not covered in house, a revision would need to be contracted out to issue the certification.

What is a notarization?

It is the confirmation that the signature of the translator in the certification is authentic (this is only required for official documents by certain agencies and institutions).

Do you offer notarization services?

We offer notarization services only for our translations. If a notarization is required for other purposes, please refer to the list of Notary Publics available at the NIH:

https://govemployee.com/nih/notaries/

 

Services
Translations


What 3D modeling software do you use?

There are many programs available. Review the Modeling Software page for a list of free software.

3d Printing
Services
Technology/Software


What are Journal Impact Factors?

The journal impact factor is a measure of the frequency with which the "average article" in a journal has been cited in a particular year. It is calculated by dividing the number of current citations to articles published in the two previous years by the total number of articles published in the two previous years. The impact factor will help you evaluate a journal’s relative importance, especially when you compare it to others in the same field.

Journal impact factors are searchable with Journal Citation Reports ® through ISI Web of Knowledge.

Journals
Bibliometrics/Portfolio Analysis


What are the Library's photocopying policies?

The Library provides a free self-service copier for NIH staff. This machine is for copying library materials only. It is located by the Information Desk in the Reading Room.

The machine makes photocopies or scans information into PDFs that can be stored on a USB key or sent via email in color.

Please ask at the Information Desk for for assistance with logging into the machine.

Photocopying facilities are not available for the general public. The National Library of Medicine (NLM) has facilities available for public use.
 

Facilities


What do I do when asked for a password?

A priority of the NIH Library is to provide seamless access (by IP recognition) to all electronic resources. However, because some publishers are not yet offering the access through IP recognition we do have to accept password dependent access. When a password is needed for an NIH user (NIH staff) it appears in the "Notes" column of the table display for online journals.

Non-NIH users will not see information in that column as publisher licenses restrict us to offering electronic resources to NIH staff only.

If you still need help, either call the NIH Library Information Desk at 301-496-1080 or submit a question via the Ask a Question form. Library staff will reply to comments within 24-48 hours.

Books
Databases
eResources
Journals


What does it cost to have someone edit my manuscript?

The NIH Library Editing Service provides, as a free service, light and medium editing for NIH- and HHS-related work. The service is intended to help you get your draft ready for peer review. As the writer, you have the option to accept or reject the editing suggestions. In order to serve all eligible staff who request editing assistance, we leave it to you to perform in-depth editing and to make all revisions.

Writing and Publishing


What if I lose or damage a book?

Customers are asked to replace lost books.

Books
eResources


What is the normal turnaround time after submitting a request?
Resource Type Delivery
Print books and journals (chapters/articles) at the NIH Library 1–2 business days
Print books and journals (chapters/articles) at the National Library of Medicine 3 business days
Items not owned by the NIH Library or the National Library of Medicine Generally within 1-2 weeks. Certain materials may take longer or are not available for loan including :
  • Video and audio recordings
  • Theses and Dissertations
  • Materials held in reference collections (e.g. dictionaries, encyclopedias etc.)
  • Books published in the past year
  • Textbooks and books used for college courses
  • Conference papers that have not been published
  • Materials located in rare books libraries
Books
Journals
Order Materials


What kinds of things are people printing here?

Scientists are designing custom lab equipment and replacement parts. They are also printing proteins and viruses to better visualize what they are working with and for sharing with colleagues.

3d Printing
Facilities
Services
Technology/Software


What subject areas are covered by Web of Science?

Web of Science provides an interface for searching the electronic databases Science Citation Index Expanded ™ ( SCI) and Social Science Citation Index ® ( SSCI). Our NIH license allows searching for records from 1955 to present ( SCI) and 1956 to present ( SSCI).

  • Both databases are updated weekly.
  • You can order full text articles found during a Web of Science search.
  • You can link to full text articles from online journals to which NIH Library subscribes.
  • For more detail search guidelines link to: http://portal.isiknowledge.com/help/h_toc.htm#table_of_contents

Science Citation Index Expanded

The Science Citation Index Expanded is a multidisciplinary database, with searchable author abstracts, covering the journal literature of the sciences. It indexes more than 5,700 major journals across 164 scientific disciplines. Some of the disciplines covered include:

  • Agriculture
  • Astronomy
  • Biochemistry
  • Biology
  • Biotechnology
  • Chemistry
  • Computer Science
  • Materials Science
  • Mathematics
  • Medicine
  • Neuroscience
  • Oncology
  • Pediatrics
  • Pharmacology
  • Physics
  • Plant Sciences
  • Psychiatry
  • Surgery
  • Veterinary Science
  • Zoology

Social Sciences Citation Index

The Social Sciences Citation Index is a multidisciplinary database, with searchable author abstracts, covering the journal literature of the social sciences. It indexes more than 1,725 journals spanning 50 disciplines, as well as covering individually selected, relevant items from over 3,300 of the world's leading scientific and technical journals. Some of the disciplines covered include:

  • Anthropology
  • History
  • Industrial Relations
  • Information Science
  • & Library Science
  • Law
  • Linguistics
  • Philosophy
  • Psychology
  • Psychiatry
  • Political Science
  • Public Health
  • Social Issues
  • Social Work
  • Sociology
  • Substance Abuse
  • Urban Studies
  • Women's Studies

 

Databases
Searching


When is the Library open?

Visit the NIH Library hours and holiday hours page for more information.

Facilities


Where can I answer pages? Where is the campus phone?

Campus calls can be made and pages answered from a phone located near the windows on the first level of the Library.

Facilities


Where can I find help on searching PubMed?

NLM has comprehensive online help available at http://www.ncbi.nlm.nih.gov/books/NBK3830/?depth=2

There is an online tutorial at https://www.nlm.nih.gov/bsd/disted/pubmedtutorial/cover.html

Citations
PubMed
Writing and Publishing


Where can I find information on books and journals at the National Library of Medicine?

Use Locatorplus, the catalog for the National Library of Medicine's collection, to find books and journals there. Follow the prompts that appear.

Books
Journals


Where can I find information on print journal issue arrivals at the NIH Library?

Check the NIH Library catalog and search by journal title. Click on the link that says latest received.

Journals


Where can I find information on the collections of the Neuroscience Center and the NIAID Rockledge Libraries?

The journals of the Neuroscience Center and the NIAID Rockledge libraries were purchased by their respective institutes for the use of their own staff. They may not be borrowed nor do they offer photocopy services. Submit a document request to the NIH Library for any journal article needed.

Books
Databases
Journals
Library Catalog
Order Materials


Where can I get reference help?

You may get reference help in person at the NIH Library Information Desk, located on the main level of the Library in the Reading Room, by phone at 301-496-1080, or online (you will receive a response within one business day).

Services


Where is the book collection?

The book collection is located on the lower level of the Library.

Books
eResources


Whom do I contact if I am having trouble accessing one of the Library's electronic resources?

NIH staff should first check the column in the resource display labeled "userid/password" to see if there are any special instructions that you need to follow.

Non-NIH users will not see information in that column as publisher licenses restrict us to offering electronic resources to NIH staff only.

If you still need help, call the NIH Library's helpline at 301-496-1080 or submit your question online. Library staff will reply within one business day.

Books
Databases
eResources
Journals
Searching


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