FAQs
Translations
General | Payment | Document Types | OHSRP Policy | CertificationGeneralWhat is your turnaround?The Translations Office receives a high volume of requests throughout the year in a variety of language combinations. Turnaround times depend on document complexity and length, and translator availability.
What 3D modeling software do you use?
There are many programs available. See the Modeling Software page for a list of free software.
What are Journal Impact Factors?
The journal impact factor is a measure of the frequency with which the "average article" in a journal has been cited in a particular year. It is calculated by dividing the number of current citations to articles published in the two previous years by the total number of articles published in the two previous years.
What do I do when asked for a password?
A priority of the NIH Library is to provide seamless access (by IP recognition) to all electronic resources. However, because some publishers are not yet offering the access through IP recognition we do have to accept password dependent access.
What does it cost to have someone edit my manuscript?
The NIH Library Editing Service provides, as a free service, light and medium editing for NIH- and HHS-related work. The service is intended to help you get your draft ready for peer review. As the writer, you have the option to accept or reject the editing suggestions.
What if I lose or damage a book?
Customers are asked to replace lost books.
What is being 3D printed at the NIH Library?
Scientists are designing custom lab equipment and replacement parts. They are also printing proteins and viruses to better visualize what they are working with and for sharing with colleagues.
What is the normal turnaround time after submitting an intrelibrary loan request?
Resource Type Delivery Print books and journals (chapters/articles) at the NIH Library 1–2 business days Print books and journals (chapters/articles) at the National Library of Medicine 3 business days Items not owned by the NIH Library or the National Library of Medicine Generally within 1-2 weeks.
What is the resolution on the 3D printers?
The highest resolution is .1mm. It takes significantly longer to print high resolution and Standard resolution is recommended for most jobs - .2mm.
Where can I find help on searching PubMed?
NLM has comprehensive online help available at http://www.ncbi.nlm.nih.gov/books/NBK3830/?depth=2There is an online tutorial at https://www.nlm.nih.gov/bsd/disted/pubmedtutorial/cover.html
Where can I find information on books and journals at the National Library of Medicine?
Use LocatorPlus Catalog, the catalog for the National Library of Medicine's collection, to find books and journals there. Follow the prompts that appear.
Where can I get reference help?
You may get reference help in person at the NIH Library Information Desk, located on the main level of the Library in the Reading Room, by phone at 301-496-1080, or online (you will receive a response within one business day).
Whom do I contact if I am having trouble accessing one of the Library's electronic resources?
Call the NIH Library's helpline at 301-496-1080 or submit your question online. Library staff will reply within one business day.